Order placed on 15 Dec
No news of order status AT ALL for next 20 days
Followed up twice on email on Dec 15th and Dec 24th, no response
Called several times to get order status
Order finally delivered on 4th Jan, without any heads up.. I wasn't home to receive it.
Never again with you Jaysole!
In my order of 2 pairs of juttis placed at the end of July, one pair arrived twice in damaged condition and the second finally got to me after 2 months. As Customer Service was very unresponsive, with many promises made but not kept, I requested to also cancel this order and give a full refund. Until now - 2.5! months after the order was placed - the matter has not been resolved and the refund not received.
Sadly, my much expected pair of juttis which look fabulous on the website and Facebook posting were damaged when received. Organizing the return and getting a refund has been a nightmare as customer service was very unresponsive. When the replacement pair finally arrived it was also damaged. Until now - 2.5! months after the order was placed - the matter has not been resolved and the refund not received.
I have a very small and thin foot..footlength measuring between 25.5 -25.8 fits me well..please consider my request and include these sizes also
